This article presents a great methodology for getting your complaint considered. Most executives have somebody else read and respond to their email, but this person may be just the person you need to read your complaint.
These "gate keepers" run corporate business. They are your allies, if not your friends.
Complaint Letters: How To Launch An Executive Email Carpet Bomb - Consumerist
These "gate keepers" run corporate business. They are your allies, if not your friends.
Complaint Letters: How To Launch An Executive Email Carpet Bomb - Consumerist
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